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1 From: Technical Support <email@example.com>
2 To: New Pegasus Mail User
3 Subject: Pegasus Mail and WINSOCK.DLL
4 Date: Sun, 10 May 1998 18:40:41 +1200
6 Pegasus Mail has full support for direct Internet e-mail using the
7 TCP/IP networking protocols. These protocols are supported by a
8 special Windows module called WINSOCK.DLL, which should either have
9 been supplied with your copy of Windows, or else by your Internet
10 Service Provider. Unfortunately, the quality of WINSOCK.DLL
11 implementations varies widely and some may cause problems when used
12 with Pegasus Mail. This message covers common problems when using
13 Pegasus Mail for Internet mail with WINSOCK.DLL.
15 >> The options for WINSOCK-based Internet mail that are supposed to
16 >> be in the Pegasus Mail "File" menu aren't there.
18 Pegasus Mail cannot find your WINSOCK.DLL, or WSOCK32.DLL file
19 if you are using the 32-bit version of the program. Make sure this
20 DLL is on the path, in the \WINDOWS directory or in the
21 \WINDOWS\SYSTEM directory of your computer.
23 >> When I send an Internet message, Pegasus Mail gives me a funny
24 >> error message about the address being ambiguous and asks me to
25 >> use an "IN: or MHS: override".
27 Pegasus Mail cannot find your WINSOCK.DLL, or WSOCK32.DLL file
28 if you are using the 32-bit version of the program. Make sure this
29 DLL is on the path, in the \WINDOWS directory or in the
30 \WINDOWS\SYSTEM directory of your computer.
32 >> I have to establish a connection manually before attempting to
33 >> read my mail - Pegasus Mail won't do it automatically.
35 >> I have to hangup my connection manually after Pegasus Mail has
36 >> downloaded my mail - it doesn't do it automatically.
38 Dialling is controlled by WINSOCK.DLL, not by Pegasus Mail. Some
39 implementations, particularly the Dial-up Networking provided with
40 Windows 95, simply don't do this properly. If you don't get proper
41 dialling from your WINSOCK.DLL, contact the vendor who supplied it
42 to you and see if they have a more recent version that does.
44 The 32-bit version of Pegasus Mail has a number of options for
45 handling dialling - click the "Dialling" button on the "Network
46 Configuration" page to access these.
48 Note that because of bugs in Microsoft's code, the Windows 95
49 WINSOCK.DLL will never autodial correctly if you use the 16-bit
50 version of Pegasus Mail (or any other 16-bit WINSOCK application,
51 for that matter). You must use the 32-bit version of Pegasus Mail
52 before the Microsoft dialler will work correctly.
54 >> When I try to send a message using Pegasus Mail I get a dialog
55 >> from Windows complaining about a program error.
57 Your WINSOCK.DLL probably does not properly support the high-
58 performance features Pegasus Mail uses. You can tell Pegasus
59 Mail to use lower-performance features of your WINSOCK.DLL by
60 changing the WinPMail command line to "WINPMAIL -Z 1024". (The
61 commandline is one of the properties of the Windows Icon you
62 double-click to run the program). Note that this workaround will
63 produce slower performance, and you should really contact the
64 vendor who supplied your WINSOCK.DLL and ask for a version that
65 corrects the problem.