Znuny  rel-6_4_3
About: Znuny LTS is a web-based ticketing systems used for Customer Service, Help Desk, IT Service Management (a fork of the ((OTRS)) Community Edition).
  Fossies Dox: Znuny-rel-6_4_3.tar.gz  ("unofficial" and yet experimental doxygen-generated source code documentation)  

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Znuny Documentation

Some Fossies usage hints in advance:

  1. To see the Doxygen generated documentation please click on one of the items in the steelblue colored "quick index" bar above or use the side panel at the left which displays a hierarchical tree-like index structure and is adjustable in width.
  2. If you want to search for something by keyword rather than browse for it you can use the client side search facility (using Javascript and DHTML) that provides live searching, i.e. the search results are presented and adapted as you type in the Search input field at the top right.
  3. Doxygen doesn't incorporate all member files but just a definable subset (basically the main project source code files that are written in a supported language). So to search and browse all member files you may visit the Fossies Znuny-rel-6_4_3.tar.gz contents page and use the Fossies standard member browsing features (also with source code highlighting and additionally with optional code folding).


Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.

The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.

The second goal is to reestablish a connection to the community.


The project is distributed under the GNU General Public License (GPL v3) - see the accompanying COPYING file for general license information. If you need more details you can have a look here.


You can find documentation here. The source code of Znuny is publicly available on GitHub.

You want to get in touch?

Software requirements

Operating system

  • Linux (Debian or Red Hat preferred)
  • Perl 5.16.0 or higher

Web server

  • Apache 2 + mod_perl2 or higher (recommended)
  • Web server with CGI support (CGI is not recommended)


  • MySQL 5.0 or higher
  • MariaDB
  • PostgreSQL 9.2 or higher
  • Oracle 10g or higher


  • These browsers are NOT supported:
    • Internet Explorer before version 11
    • Firefox before version 31
    • Safari before version 6


This project is mainly funded by Znuny GmbH, Berlin. If you need professional support or consulting, feel free to contact us.

Znuny Website